You've filled in the forms and double-checked your bank details, but how do you ensure the money actually comes in on time?
You won’t receive your loan until your university or college tells the Student Loan Company that you’ve registered. How you register depends on the university – it might be done online or at an induction session, for example.
The university might need to see your payment schedule. You should be sent a copy of this at the start of each year.
If you’re worried that you haven’t been properly registered, get in touch with your university’s Student Services to make sure.
Make sure you inform the Student Loan Company if anything changes. If you switch course or university, they’ll need to be told. If you get a new student bank account, update our details so the money goes to the right place!
Get the forms you need to update your details here.
If something does go wrong, you want to know about it before you get an angry letter from your bank saying that you’re overdrawn. Check your bank balance regularly to make sure the money’s come in. Internet banking could help you with this.
If you haven’t received your loan, check with your university to make sure they’ve authorised it. If they have, you need to get in touch with the Student Loans Company to find out where your money is:
Remember that tuition fee loans are paid straight to the university, so they will not appear in your bank account.
Have you had trouble with your student loan, or do you know someone who has? Share your experiences in the comments box below.
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